Legal & Compliance

Privacy Policy

Last Updated: January 31, 2026

Introduction: Paradigm Confab ("we," "our," or "us") is committed to protecting the privacy of our learners. This Privacy Policy outlines how we collect, use, and safeguard your information on the Lerner platform (https://lerner.paradigmconfab.com/). By enrolling in our courses, you consent to the data practices described herein.

1. Information We Collect: We collect information necessary to provide educational services:
• Personal Information: Name, email address, phone number, and professional designation provided during registration.
• Academic Data: Course progress tracking, quiz scores, assignment submissions, and certificates earned.
• Payment Information: Transaction IDs and purchase history. Note: We do not store credit/debit card numbers; payments are processed via secure third-party gateways (e.g., Razorpay/Stripe).
• Technical Data: IP address, browser type, device information, and cookies to improve platform performance.

2. How We Use Your Data: Your data is used strictly for legitimate business purposes:
• Service Delivery: To grant access to course materials, track your progress, and issue verifiable certificates.
• Communication: To send login OTPs, course updates, administrative notices, and support responses.
• Improvement: To analyze user behavior and improve course curriculum and platform UX.
• Compliance: To fulfill legal obligations under Indian law.

3. Data Sharing & Disclosure: We respect your confidentiality. We do not sell your personal data. We may share data only with:
• Service Providers: Trusted third parties who assist in operating our website (hosting, email services) under strict confidentiality agreements.
• Legal Authorities: When required by law, court order, or to protect the rights and safety of Paradigm Confab and its users.

4. Cookies and Tracking: We use cookies to maintain your login session and analyze traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use the LMS features effectively.

5. Data Security: We implement industry-standard security measures (SSL encryption, secure servers, and access controls) to protect your data. However, no method of transmission over the internet is 100% secure.

6. User Rights: You retain rights over your data:
• Access & Correction: You may view and edit your profile information via your account dashboard.
• Deletion: You may request the deletion of your account. Warning: This will permanently erase all course progress and certificates.

7. Third-Party Links: Our courses may contain links to external websites for reference. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Policy: We may update this policy periodically to reflect changes in our practices or legal requirements. Continued use of the platform after updates constitutes acceptance.

9. Grievance Redressal: In accordance with the Information Technology Act, 2000, and Rules made thereunder, if you have any concerns regarding your data, please contact our Grievance Officer: